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Knoa® Software is the leading provider of end-user experience management and performance solutions. Knoa Experience and Performance Manager (EPM) monitors real end-user experience and captures application and end-user metrics to drive adoption and enable efficient and effective use of enterprise applications. Knoa enables organizations to achieve and sustain ROI from the initial and ongoing investment in enterprise applications. With actionable insight into actual end-user experience and performance, the costs for end-user support, application support and training are reduced. Knoa also impacts the top line by allowing organizations to manage end-user performance for efficient, effective and compliant process execution. Knoa’s customer base includes some of the largest, most demanding, enterprise application deployments in the world with customers like British Telecom, Conagra, Kimberly Clark, Kraft Foods, Johnson & Johnson and Microsoft.